Legal

Terms & Privacy Policy

Last updated: March 2026

Welcome to Trust Network Egypt

Trust Network Egypt operates as an authorized DrayTek partner in the Arab Republic of Egypt. By accessing and using our website, you agree to be bound by these Terms of Service and our Privacy Policy. We are committed to protecting your personal data in accordance with Egyptian Law No. 151 of 2020 (Consumer Protection Law) and the Egyptian Constitution.

Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our website or contact us for DrayTek networking solutions.

  • We collect only necessary information to provide you with DrayTek product quotes and support
  • Your data is stored securely on servers within Egypt, complying with local regulations
  • We do not sell or share your personal information with third parties for marketing
  • You have the right to request deletion of your personal data at any time
  • Cookies are used only for essential website functionality and analytics

Terms of Service

By using this website, you agree to the following terms:

  • All product information, specifications, and pricing are subject to change without notice
  • We strive for accurate product descriptions but do not warrant completeness or accuracy
  • Quotes provided are valid for 30 days from date of issuance
  • Product availability is subject to stock status and manufacturer supply
  • Warranty terms follow DrayTek international warranty policy with local Egyptian support
  • Intellectual property rights for all DrayTek products remain with DrayTek Corporation

Egyptian Consumer Rights

In accordance with Egyptian Law No. 151 of 2020 (Consumer Protection Law), you have the right to:

  • Receive accurate information about products and services
  • Safety and quality guarantees for all products purchased
  • File complaints and seek compensation for defective products
  • Choose from multiple payment methods compliant with Egyptian regulations
  • Request after-sales service within warranty periods

Company Registration Information

Trade Name / الاسم التجاري

Trust Network

تراست نت ورك

Tax Number / الرقم الضريبي

623935147

Main Activity / النشاط الرئيسي

Other activities related to information technology and computer services

الأنشطة الأخرى المتصلة بتكنولوجيا المعلومات وخدمات الحاسب الآلي

Head Office Address / عنوان المقر الرئيسي

Asfour El Ganna Building 10, First Settlement,
Fifth Settlement District, First New Cairo Division,
Cairo Governorate, Egypt

عصفور الجنة، عمارة 10، التجمع الأول،
شياخة التجمع الخامس، قسم أول القاهرة الجديدة،
محافظة القاهرة، مصر

Contact Us

If you have any questions about these Terms & Privacy Policy, please contact us:

+20 109 798 8911
info@trustneteg.com
Cairo, Egypt

© 2026 Trust Network Egypt. All rights reserved.
Authorized DrayTek Partner in the Arab Republic of Egypt